FAQ

FAQ

Before Booking

Every experience has its own riding level requirement.

Some activities, such as beach rides or horse & wellness experiences, are suitable for complete beginners, while others, including multi-day treks or faster rides, are designed for more experienced riders.

If you’re unsure which experience is right for you, simply get in touch. We’ll be happy to recommend the best option based on your riding experience and confidence level.

During Your Experience

Most of our local partners provide riding helmets. If you have your own helmet and prefer to use it, you’re welcome to bring it.

Your comfort and safety matter to us.

If you feel uncomfortable at any point during your experience, please let your guide or local partner know immediately. They will assess the situation and adapt the experience where possible.

Please always be honest about your riding ability and confidence level when booking. This helps us match you with the right experience.

Booking & Policies

Yes. We only collaborate with trusted local partners who prioritise horse welfare, proper nutrition and responsible riding practices.

Simply contact us through the enquiry form or WhatsApp. We’ll help you choose the perfect experience and put you in touch with the local partner.

Some rides are suitable for children, while others have age restrictions. Please check each experience or contact us before booking.

Depending on the conditions, the activity may be postponed, modified or cancelled for safety reasons.

Payment methods depend on the local partner. Details will be provided during the booking process.

Still have questions?

We’re happy to help you plan your perfect horse adventure.

Still have questions?

Not sure which experience is right for you?

Tell us a little about your riding experience, who you’re travelling with and what kind of adventure you’re looking for. We’ll help you find the right experience and connect you with the local partner.

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